Privacy Policy

How Prilunda Jomutos protects your personal information and respects your privacy rights

Last Updated: 15th January 2025
Effective Date: 15th January 2025

Introduction and Data Controller

Prilunda Jomutos ("we", "us", "our") operates as a creativity education platform specialising in short story writing instruction. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

This privacy policy applies to all services offered through our website at prilundajomutos.com and any related educational programs. As your data controller under UK data protection laws, we take responsibility for ensuring your information remains secure and is used appropriately.

Data Controller Contact Details:
Prilunda Jomutos
Westwood Way, Weston Favell
Northampton NN3 3HH, United Kingdom
Email: [email protected]
Phone: +44 115 950 2918

Information We Collect

We collect information in several ways to provide our educational services effectively. Here's what we gather and why:

Information You Provide Directly

Contact details when you enquire about our writing programs (name, email, phone number)
Educational background and writing experience during program applications
Written assignments and creative work submitted as part of our courses
Feedback and communications through our contact forms or email
Payment information for course enrollment (processed securely through third parties)

Technical Information We Collect

Website usage data including pages visited and time spent browsing
Device information such as browser type and operating system
IP address and general location information for security purposes
Cookies and similar technologies to improve your website experience

How We Use Your Information

We use your personal information for specific, legitimate purposes related to providing quality writing education. Each use has a clear legal basis under UK data protection law:

Course Delivery and Communication: We use your contact details and educational information to deliver our writing programs, send course materials, and provide feedback on your creative work.

Educational Support: Your assignments and progress data help us provide personalised guidance and track your development as a writer throughout our programs.

Website Improvement: Technical data helps us understand how visitors use our site, allowing us to improve navigation and content presentation.

Administrative Purposes: We process payment information for course fees and maintain records for accounting and legal compliance requirements.

Legal Basis for Processing

Under UK data protection law, we must have a valid legal reason for processing your personal information. Here's our legal basis for different types of data processing:

Processing Activity	Legal Basis	Explanation
Course delivery and instruction	Contract performance	Necessary to provide the educational services you've enrolled for
Marketing communications	Legitimate interests	Promoting our writing courses to interested individuals
Website analytics	Legitimate interests	Understanding and improving user experience
Financial records	Legal obligation	Required for tax and accounting compliance

Your Rights and How to Exercise Them

You have significant control over your personal information. Here are your rights under UK data protection law and how to use them:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within one month of your request.

Correct Inaccuracies

Ask us to update or correct any incorrect personal information. We'll make changes promptly when notified.

Delete Your Information

Request deletion of your personal data when it's no longer needed or you withdraw consent.

Restrict Processing

Limit how we use your information in specific circumstances while keeping your data on file.

Data Portability

Receive your personal data in a portable format to transfer to another service provider.

Object to Processing

Object to certain uses of your information, particularly for marketing or legitimate interests.

How to Exercise Your Rights: Send your request to [email protected] with clear details about which rights you want to exercise. We'll respond within one month and may need to verify your identity for security. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Sharing and Third Parties

We carefully limit who has access to your personal information. We never sell your data, and we only share it with trusted partners when necessary for providing our services:

Service Providers We Work With

Payment processors for secure handling of course fees and transactions
Email service providers for course communications and program updates
Cloud storage services for secure backup of educational materials
Website hosting providers for maintaining our online presence
Analytics services to understand website usage patterns

All third parties we work with are required to protect your information to the same standards we maintain. We have contracts in place that restrict how they can use your data and require them to delete it when no longer needed.

When We Might Share Information

To comply with legal obligations or court orders
To protect our rights or prevent fraud
In connection with a business transfer or merger
With your explicit consent for specific purposes

Data Security and Protection

Protecting your personal information is fundamental to how we operate. We've implemented comprehensive security measures across all our systems:

Technical Security Measures

SSL encryption for all data transmitted through our website
Regular security updates and patches to all systems
Secure backup procedures with encrypted storage
Access controls limiting who can view personal information
Regular security assessments and monitoring

Operational Security Practices

Staff training on data protection requirements
Clear procedures for handling personal information
Incident response plans for potential data breaches
Regular review and updating of security policies

While we implement strong security measures, no system can be 100% secure. We encourage you to use strong passwords and keep your login credentials private. If you suspect any unauthorised access to your account, contact us immediately.

Data Retention and Deletion

We only keep your personal information as long as necessary for the purposes we collected it. Our retention periods are based on legal requirements and business needs:

Type of Information	Retention Period	Reason for Retention
Course enrollment records	7 years after completion	Educational records and certification requirements
Financial transaction data	6 years	UK tax and accounting legal requirements
Marketing communications	Until you unsubscribe	Ongoing communication consent
Website usage data	2 years	Analytics and website improvement

When retention periods expire, we securely delete or anonymise your information. You can request earlier deletion in most cases, though we may need to retain some information to comply with legal obligations.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Here's what we use and why:

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas. You can't opt out of these cookies as they're essential for the website to work.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us identify popular content and areas that need improvement. These cookies collect information anonymously and help us make data-driven decisions about website enhancements.

Functional Cookies

These cookies remember your preferences and choices to provide a more personalised experience. They might remember your preferred language or region, but they don't track your browsing on other websites.

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect how our website functions. You can usually find cookie controls in your browser's privacy or security settings.

International Data Transfers

We primarily process your data within the United Kingdom. However, some of our trusted service providers may store or process information outside the UK. When this happens, we ensure appropriate safeguards are in place:

We only use providers in countries with adequate data protection laws
Where necessary, we use standard contractual clauses approved by UK authorities
We regularly review and monitor international transfers
All transfers maintain the same level of protection required by UK law

If you have questions about where your data is processed or the safeguards we use, please contact us using the details provided below.

Children's Privacy

Our writing courses are designed for adults and we don't knowingly collect personal information from children under 16 without appropriate parental consent. If a young person under 16 wants to participate in our programs, we require:

Explicit consent from a parent or legal guardian
Clear understanding of how their information will be used
Appropriate supervision during course participation
Limited data collection focused only on educational purposes

Parents have the same rights regarding their child's personal information as individuals have over their own data. This includes access, correction, deletion, and objection rights.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it remains accurate and reflects current practices. When we make changes, we'll:

Update the "Last Updated" date at the top of this policy
Notify you via email if changes significantly affect your rights
Post prominent notices on our website for important updates
Give you opportunity to review changes before they take effect

We encourage you to review this policy periodically, especially before enrolling in new courses or providing additional personal information. Continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, we're here to help. You can reach us through any of these methods:

Email: [email protected]
(We typically respond within 48 hours)

Phone: +44 115 950 2918
(Monday to Friday, 9am to 5pm GMT)

Post:
Privacy Officer
Prilunda Jomutos
Westwood Way, Weston Favell
Northampton NN3 3HH
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you're concerned about how we handle your personal information. Visit ico.org.uk or call 0303 123 1113 for guidance on making a complaint.